Friday 14 August 2015

Airtel NG(Network Provider) uses Social Engineering to Lure Customers to Borrow Airtime Unknowingly

Screenshot of message from airtel
 Recently, been receiving messages from airtel-ng which are very much an annoying type. but the most common of em all is the one with the content;
To make longer calls, dial 14120 to get extra 200 naira airtime
and another
Dial 14120 to get extra 200 naira credit
All this messages not mentioning to the customer he/she is making a airtime borrowment (that's in my dictionary :-D) ...

 Borrowing Airtime

As it is known that borrowing airtime cost the customer some percentage (10%) of the borrowed airtime.

Conclusion

Sending this kind of message to customers s*cks which i think is Illegal and thus classified Social Engineering .. Stated in the national constitution section hmm sub-section  uhn... this should never be allowed..

And I don't think NNC(Nigerian Communications Commission) is doing anything customer favorable about it..

6 comments:

  1. Even the same as MTN NG;MTN are CERTIFIED FRAUDSTERS they don't use message it just comes up as a pop-up box even when your phone is locked the moment you unlock it just send a service message and #50 gets deducted from your account. MTN has been doing this for a long time tho.
    NCC should do their job.
    Even call rate is #1/secs.

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  2. Someone should try to teach them a lesson at least...

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  3. Like suing 'em and getting 'em recharge every one with 10k?. Actually they ought to be rules for these guyz as in a strong one and NCC should stick to it.

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