Airtel NG(Network Provider) uses Social Engineering to Lure Customers to Borrow Airtime Unknowingly
Screenshot of message from airtel Recently, been receiving messages from airtel-ng which are very much an annoying type. but the most common of em all is the one with the content; To make longer calls, dial 14120 to get extra 200 naira airtime and another Dial 14120 to get extra 200 naira credit All this messages not mentioning to the customer he/she is making a airtime borrowment (that's in my dictionary :-D) ... Borrowing Airtime As it is known that borrowing airtime cost the customer some percentage (10%) of the borrowed airtime. Conclusion Sending this kind of message to customers s*cks which i think is Illegal and thus classified Social Engineering .. Stated in the national constitution section hmm sub-section uhn... this should never be allowed.. And I don't think NNC (Nigerian Communications Commission) is doing anything customer favorable about it..