Showing posts with label airtel. Show all posts
Showing posts with label airtel. Show all posts

Friday, 14 August 2015

Airtel NG(Network Provider) uses Social Engineering to Lure Customers to Borrow Airtime Unknowingly

Screenshot of message from airtel
 Recently, been receiving messages from airtel-ng which are very much an annoying type. but the most common of em all is the one with the content;
To make longer calls, dial 14120 to get extra 200 naira airtime
and another
Dial 14120 to get extra 200 naira credit
All this messages not mentioning to the customer he/she is making a airtime borrowment (that's in my dictionary :-D) ...

 Borrowing Airtime

As it is known that borrowing airtime cost the customer some percentage (10%) of the borrowed airtime.

Conclusion

Sending this kind of message to customers s*cks which i think is Illegal and thus classified Social Engineering .. Stated in the national constitution section hmm sub-section  uhn... this should never be allowed..

And I don't think NNC(Nigerian Communications Commission) is doing anything customer favorable about it..